Our services
Expert skills for operations, combined with state-of-the-art technologies
Setting up systems, automated front desk services like remote check-ins & check-outs, reservation support, and guest communication solutions are all part of our hotel outsourcing services.
What our clients say
I'd definitely recommend them. Their quick issue resolution ensures our operations run smoothly. We can feel their hospitality expertise and dedication to excellent guest services. This model works perfectly with one or two people onsite caring for the guests in person whilst hostz handles all remote tasks. We were also very happy with the website they had developed for us, tailored precisely to our needs.
Jason Savage
Thanks to hostz, we were able to exploit the full potential of our hotel property. With their innovative strength and technology-driven approach, hostz has revitalized our hotels
and made them profitable. We can highly recommend hostz as a professional and reliable partner for outsourcing hotel operations.
Patrick Kruse
hostz operations
Through our remote hotel reception services, we manage 24/7 guest communication and check-in/out processes, enhancing guest satisfaction and freeing up valuable on-site resources from repetitive tasks.
Just enjoy being an amazing host.
Tech setup — implementation, integration and standardization of your hotel software stack
Reservations — monitoring, processing, cancellations, chargebacks and group booking support across all channels
Guest support and communication — 24/7 via WhatsApp, email and booking channels, covering the full digital guest journey and check-in/check-out support
Ongoing care — onboarding, regular meetings, and monthly reporting
hostz revenue management
Stop guessing prices.
hostz builds and maintains your rooms revenue budget and forecast, analyses pick-up and your competitive set, and adjusts pricing and restrictions across every channel — so your rate strategy is driven by data instead of instinct.
Forecasting & budgeting — creation and maintenance of rooms revenue budgets, with bi-monthly forecast updates
Strategy — analysis of revenue potential and market positioning, competitor and market analysis, ongoing strategy optimization
Distribution & pricing — promotion planning across all channels, regular pick-up and pricing analysis, occupancy/ADR/RevPAR/yield optimization, support on group pricing requests
Onboarding & meetings — kick-off meeting plus regular strategic revenue reviews